Scott Schillings Blog

Dealt a Disappointment--Deal with it!


April 19, 2010

You’ve spent two days planning for a major sales appointment that will certainly turn everything around for your month.

Your presentation is perfect, your bags are packed and your airline ticket has been printed out.

Your expectations are high tempered by the facts of life in this crazy economy.

But it’s not the Recession that...

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Price Pointers


April 14, 2010

In case you’ve missed the news flashes, the Recession is getting better. Even Jim Cramer seemed strangely optimistic this week on “The Today Show,” advising Americans to “hang in there” because housing and the stock market were showing sure signs of improvement. He even predicted better times in the future.

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The Other Common Sales Mistakes


April 10, 2010

If your focus is on always going the extra mile to help then you really can’t lose in sales. Yet, I’m constantly asked how to make that possible and how to avoid other common mistakes, so the focus remains on great customer service.

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A Close Call


April 7, 2010

The number one mistake people make in sales is not closing. In other words, it’s all talk and no action. You might even leave a client thinking, “It was all going so well, but he didn’t place an order. She didn’t sign up.

What went wrong? Was it me?”

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Five Star Reviews


April 5, 2010

Perhaps you’ve heard the saying, “The customer is always right.” It’s the first rule of sales. The joke is that the second rule of sales is: Refer to rule number one.

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Let go of your EGO


April 2, 2010

Imagine if you could order a life transformation as if you were going through a fast-food drive through window. “Hello, I’ll take a number 7. Yes, that’s the profound life experience with an order of fries. Extra ketchup, please.” A few weeks ago, I was hoping it would be that easy when I sat down with my good friend Gilles. Before I go...

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Positivity Booster Shot


March 31, 2010

Today’s blog is a bit of a booster shot when it comes to an idea that we all need to embrace in the world of sales. Think of it as a push in the positive direction. This idea comes from a discussion I had with a friend who was struggling in his career because of the economy. He said, “Scott, I’m looking at the first quarter of this year and...

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Say It and Mean It!


March 29, 2010

There is a quote by Edward R. Murrow that I’ve always loved. “To be persuasive, we must be believable; to be believable we must be credible; to be credible we must be truthful.”

This brings me to the topic of communication. In sales, it’s crucial because if you can’t talk the talk then your customers will walk the walk…in the other...

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Are you Clear?


March 26, 2010

One of my close friends has an amazing way of putting things in perspective. Of course, he uses sports metaphors, which often have an uncanny way of applying to life. “You can’t steal second base with your foot on first,” he says.

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Setting Goals


March 25, 2010

Two salesman go into a coffee shop. No, this is not the beginning of a bad joke with some lame punchline.

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Scott Schilling